Creación de valor público del Programa de Monitores Ciudadanos de Control en el departamento de La Libertad - período 2018-2019
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Fecha
2021
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Contraloría General de la República. Escuela Nacional de Control
Resumen
Los mecanismos horizontales de rendición de cuentas aplicados por la Contraloría General de la República (CGR), no generaron la confianza esperada en la población; por lo que ha sido necesario incorporar a la ciudadanía en el proceso de fiscalización de la gestión pública, a través de estrategias de control social. En ese contexto, surge el Programa de Monitores Ciudadanos de Control, a través del cual se selecciona y acredita a ciudadanos para que visiten las obras en ejecución y verifiquen que éstas se realicen de conformidad con la normativa vigente. Sin embargo, a poco más de dos años de implementación del programa se desconoce cuál ha sido la influencia de esta estrategia en la creación de valor público.
La presente investigación ha analizado dicha problemática en el caso concreto de la implementación del programa MCC en La Libertad - Perú, durante los años 2018 y 2019; de cuyo resultado se ha determinado que si bien el programa tiene legitimidad en el entorno político y existe una percepción de confianza de parte de la población; no está generando la adopción de acciones correctivas o preventivas respecto de las situaciones de incumplimiento detectadas, de parte de la mayoría de titulares de las entidades, y así tampoco tuvo incidencia en la generación de servicios de control por parte de la CGR. En tal sentido, se encuentra pendiente orientar algunos componentes de este programa a fin de que continúe mereciendo la confianza ciudadana, aportando a la mejora de los servicios hacia el ciudadano, y por ende, creando valor público.
The horizontal accountability procedures applied by the Supreme Audit Institution (SAI) from Peru, have not generated the expected confidence in the population; For this reason, it has been necessary to incorporate strategies of social accountability, to promote citizen participation into the public management oversight process. In this context, the Citizen Control Monitors Program arises, according to which citizens are selected and accredited to visit the works in progress and verify that they are carried out in accordance with current regulations. However, just over two years after the program was implemented, it is unknown what the influence of this strategy has been on the creation of public value. This research has analyzed this problem in the specific case of the implementation of the MCC program in La Libertad - Peru, during the years 2018 and 2019. As a result, it has been determined that although the program has legitimacy in the political environment and there is a perception of trust on part of the population; it is not generating the adoption of corrective or preventive actions with respect to the detected non-compliance situations, on the part of most of the local authorities, and thus, it had no impact on the generation of control services. In this sense, it is pending to orient some components of this program so that it continues earning public trust and contributing to the improvement of services to the citizen, and therefore creating public value.
The horizontal accountability procedures applied by the Supreme Audit Institution (SAI) from Peru, have not generated the expected confidence in the population; For this reason, it has been necessary to incorporate strategies of social accountability, to promote citizen participation into the public management oversight process. In this context, the Citizen Control Monitors Program arises, according to which citizens are selected and accredited to visit the works in progress and verify that they are carried out in accordance with current regulations. However, just over two years after the program was implemented, it is unknown what the influence of this strategy has been on the creation of public value. This research has analyzed this problem in the specific case of the implementation of the MCC program in La Libertad - Peru, during the years 2018 and 2019. As a result, it has been determined that although the program has legitimacy in the political environment and there is a perception of trust on part of the population; it is not generating the adoption of corrective or preventive actions with respect to the detected non-compliance situations, on the part of most of the local authorities, and thus, it had no impact on the generation of control services. In this sense, it is pending to orient some components of this program so that it continues earning public trust and contributing to the improvement of services to the citizen, and therefore creating public value.
Descripción
Palabras clave
Valor público, Rendición de cuentas, Control social, Participación ciudadana, Programa de Monitores Ciudadanos de Control
Citación
Barreto Giles, I., Rubina Meza, R. L. (2021). Creación de valor público del Programa de Monitores Ciudadanos de Control del departamento de La Libertad, período 2018-2019. [Trabajo de investigación, Contraloría General de la República, Escuela Nacional de Control]. Repositorio de la Escuela Nacional de Control de la Contraloría General de la República del Perú.