Lecciones aprendidas y oportunidades de mejora a la normativa del servicio relacionado implementación de las recomendaciones de un servicio de control posterior - Auditoría de desempeño a un gobierno regional, Puno, 2022
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Fecha
2023
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Contraloría General de la República. Escuela Nacional de Control
Resumen
El propósito de la presente investigación es conocer las lecciones aprendidas y oportunidades de mejora a la normativa que sobrevienen del proceso de implementación y seguimiento de las recomendaciones que en adelante conoceremos como el proceso de implementación del plan de acción, respecto dela auditoria de desempeño practicada al Gobierno Regional de Puno que tuvo como materia de control a los Productos 3033256 y 3000878 del Programa Articulado Nutricional vinculados con la Anemia en niños, a cargo de los establecimientos de salud del departamento de Puno, al año 2022, habiendo realizado el análisis de la implementación del plan de acción, enfocadas a las lecciones aprendidas y las mejoras normativas que derivaron de la formulación del Plan de Acción, su aprobación, la implementación de recomendaciones signadas en el informe de auditoría de desempeño y el seguimiento y monitoreo a la implementación del Plan de Acción, respondiendo a la problemática de la falta de mecanismos para la organización y difusión de las lecciones aprendidas y oportunidades de mejora normativa para su pertinente conocimiento y aplicación, habiendo fijado como objetivos el poder conocer las lecciones aprendidas y las oportunidades de mejora a la normativa, que derivan del proceso de implementación del plan de acción de la auditoría de desempeño practicada al Gobierno Regional de Puno al año 2022. La metodología adoptada fue del tipo de investigación básica de enfoque cualitativo-Transversal con diseño de estudio de caso e investigación documental. Como resultado de la investigación se identificó cinco lecciones aprendidas y cinco oportunidades de mejora, del mismo modo, se efectuó el planteamiento de cinco oportunidades de mejora a la normativa o regulatoria que buscan contribuir al desarrollo del Sistema Nacional de Control y de las partes interesadas que realizan gestión y la sociedad en general.
The purpose of this research is to know the lessons learned and opportunities for improvement to the regulations that arise from the process of implementation and monitoring of the recommendations that from now on we will know as the process of implementation of the action plan, with respect to the performance audit carried out. to the Regional Government of Puno, which had as a matter of control Products 3033256 and 3000878 of the Articulated Nutritional Program linked to Anemia in children, in charge of the health establishments of the department of Puno, by the year 2022, having carried out the analysis of the implementation of the action plan, focused on the lessons learned and the regulatory improvements that derived from the formulation of the Action Plan, its approval, the implementation of recommendations signed in the performance audit report and the follow-up and monitoring of the implementation of the Plan of Action, responding to the problem of the lack of mechanisms for the organization and dissemination of lessons learned and opportunities for regulatory improvement for their pertinent knowledge and application, having set as objectives the ability to know the lessons learned and the opportunities for improvement to the regulations, which derive from the process of implementing the action plan of the performance audit carried out in the Regional Government of Puno in 2022. The methodology adopted was the type of basic research with a qualitative-transversal approach with a case study design and documentary research. . As a result of the research, five lessons learned and five opportunities for improvement were identified. In the same way, five opportunities for improvement to the standards or regulations were proposed that seek to contribute to the development of the National Control System and the interested parties that they carry out management and society in general.
The purpose of this research is to know the lessons learned and opportunities for improvement to the regulations that arise from the process of implementation and monitoring of the recommendations that from now on we will know as the process of implementation of the action plan, with respect to the performance audit carried out. to the Regional Government of Puno, which had as a matter of control Products 3033256 and 3000878 of the Articulated Nutritional Program linked to Anemia in children, in charge of the health establishments of the department of Puno, by the year 2022, having carried out the analysis of the implementation of the action plan, focused on the lessons learned and the regulatory improvements that derived from the formulation of the Action Plan, its approval, the implementation of recommendations signed in the performance audit report and the follow-up and monitoring of the implementation of the Plan of Action, responding to the problem of the lack of mechanisms for the organization and dissemination of lessons learned and opportunities for regulatory improvement for their pertinent knowledge and application, having set as objectives the ability to know the lessons learned and the opportunities for improvement to the regulations, which derive from the process of implementing the action plan of the performance audit carried out in the Regional Government of Puno in 2022. The methodology adopted was the type of basic research with a qualitative-transversal approach with a case study design and documentary research. . As a result of the research, five lessons learned and five opportunities for improvement were identified. In the same way, five opportunities for improvement to the standards or regulations were proposed that seek to contribute to the development of the National Control System and the interested parties that they carry out management and society in general.
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Palabras clave
Auditoria de desempeño, Implementación de recomendaciones, Gobierno regional -- Puno, Estudio de casos
Citación
Ticona Arapa, Heber Laureano (2023). Lecciones aprendidas y oportunidades de mejora a la normativa del servicio relacionado implementación de las recomendaciones de un servicio de control posterior - Auditoría de desempeño a un gobierno regional, Puno, 2022. [Tesina, Contraloría General de la República. Escuela Nacional de Control]. Repositorio de la Escuela Nacional de Control.